Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect information such as your name, phone number, email address, travel dates, number of travellers, booking details and identification information required for applicable safari or travel processing.

2. How We Use Information

We may use information to respond to enquiries, prepare itineraries, process bookings, communicate booking status, coordinate permits and logistics, provide customer support and send service-related updates.

3. Safari Permit Processing

Where identification or traveller details are required for a safari permit, those details may need to be provided to the relevant forest department, authorised booking system or service partner for the purpose of completing the booking.

4. Sharing Information

We do not sell personal information. We may share relevant information with service providers and authorities when reasonably necessary to fulfil your booking, such as forest authorities, accommodation providers, transport operators, payment providers or other itinerary partners.

5. Payments & Security

Payment information may be processed through third-party payment providers. We aim to use reasonable administrative and technical safeguards for information under our control, but no internet transmission or storage system can be guaranteed to be completely secure.

6. Cookies

The website may use essential cookies or similar technologies for basic functionality, security, analytics or improving the user experience. Browser settings may allow you to control certain cookies.

7. Data Retention & Requests

We retain information only for as long as reasonably required for the purpose for which it was collected, legal/accounting obligations, dispute handling or legitimate business records. You may contact us to request access, correction or deletion of personal information, subject to applicable legal or operational requirements.

8. Contact & Updates

This policy may be updated from time to time. The latest version published on this page will apply to future use of the website.